Privacy policy for website operators in accordance with the provisions of the General Data Protection Regulation (GDPR)

I. Name and address of the controller

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States as well as other data protection regulations is:

Plastic Surgery Dr. Sattler
Dr. Thorsten Sattler
Stubbenhuk 7
20459 Hamburg
Germany
Phone: 040 / 31171253
Email: info@plastische-chirurgie-sattler.de
Website: www.plastische-chirurgie-sattler.de

II. General information on data processing


1. Scope of processing personal data


We collect and use personal data from our users only to the extent necessary to provide a functional website and our content and services. The collection and use of personal data from our users is generally only carried out with the user’s consent. An exception applies in cases where prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data


Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is party, Art. 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures. Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 (1) (c) GDPR serves as the legal basis. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis. If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing.

3. Data deletion and storage period


The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may also take place if this has been provided for by European or national legislators in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

III. Provision of the website and creation of log files


We use internal website analysis services on our websites. The server operator anonymises the access logs of the web server. The last block of each IP address of a visitor to our website is anonymised before being stored in the respective log file by replacing the last three digits with a zero. This process, known as ‘masking’, means that it is not possible to trace individual IP addresses of visitors to the websites. It is not possible to determine the actual IP address of the website visitor at any time using this automated process, over which no one has any influence. This also means that it is not possible to assign IP addresses to individual users of the website.

IV. Data collection on this website


Cookies


Our websites use so-called ‘cookies’. Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behaviour or display advertising.

Cookies that are necessary for the electronic communication process or for the provision of certain functions requested by you (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If corresponding consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies from third-party companies or for analysis purposes are used, we will inform you separately in this privacy policy and, if necessary, ask for your consent.

List of cookies:
Cookie name Sample value Expire Type Domain Vendor name Privacy policy
__cmpconsent* CPfmP_APfmP_AAf­QJBDEChCgAAAAAA­… Persistent Function cdn.consentmana­ger.mgr.consens­u.org consentmanager View Privacy Policy
__cmpcpcu* __1__ Persistent Function cdn.consentmana­ger.mgr.consens­u.org consentmanager View Privacy Policy
__cmpcvcu* __s65_s23_c5150­_s135_s905_s24_­… Persistent Function cdn.consentmana­ger.mgr.consens­u.org consentmanager View Privacy Policy
__cmpconsent* BPDJBo3PDJBo3Af­fLBSVDXAAAAABkA­… 364 days, 23 hours, 54 minutes Function plastische-chir­urgie-sattler.d­e consentmanager View Privacy Policy
__cmpcpc* __1_2_3_4__ Session Function plastische-chir­urgie-sattler.d­e consentmanager View Privacy Policy
__cmpcvc* __s1052_s65_s23­_s135_s905_s976­… Session Function plastische-chir­urgie-sattler.d­e consentmanager View Privacy Policy
_ga GA1.2.199179476­6.1580837138 730 days Measurement plastische-chir­urgie-sattler.d­e Google Analytic­s View Privacy Policy
_gat_* 1 Session Measurement plastische-chir­urgie-sattler.d­e Google Analytic­s View Privacy Policy
_gid GA1.2.167006770­7.1580837138 1 days Measurement plastische-chir­urgie-sattler.d­e Google Analytic­s View Privacy Policy
mat_ep %2Chttps%3A//ww­w.plastische-ch­… 30 days Marketing plastische-chir­urgie-sattler.d­e Matelso GmbH View Privacy Policy
mat_tel ae6f34a0-d76b-4­0c5-9d5a-b1a062­… 712 days Marketing plastische-chir­urgie-sattler.d­e Matelso GmbH View Privacy Policy
weird_get_top_l­evel_domain cookie Session [unknown] plastische-chir­urgie-sattler.d­e [unknown]
PHPSESSID 9edcab20706ecad­d019900af94abba­… Session Function www.plastische-­chirurgie-sattl­er.de [unknown]
__EC_TEST__ Sat%2C%2008%20F­eb%202020%2007%­… Session [unknown] www.plastische-­chirurgie-sattl­er.de [unknown]
__cmpconsent* BPerGhaPerGhaAf­fLBDEDXAAAAABkA­… Persistent Function www.plastische-­chirurgie-sattl­er.de consentmanager View Privacy Policy
__cmpcpcu* __1__ Persistent Function www.plastische-­chirurgie-sattl­er.de consentmanager View Privacy Policy
__cmpcvcu* __s1052_s65_s23­_s1473_s1433_s1­… Persistent Function www.plastische-­chirurgie-sattl­er.de consentmanager View Privacy Policy
mf_d13a1a3c-fd9­0-48d3-a766-336­3bcb9017f |.47.1659602810­685|16596028106­… Persistent [unknown] www.plastische-­chirurgie-sattl­er.de [unknown]
mf_supportsLoca­lStorage 1 Persistent [unknown] www.plastische-­chirurgie-sattl­er.de [unknown]
mf_user 22e5c731c9115a5­d662ede04335c29­… Persistent [unknown] www.plastische-­chirurgie-sattl­er.de [unknown]

Cookie consent with Consent Manager Provider


Our website uses Consent Manager Provider’s cookie consent technology to obtain your consent to store certain cookies on your device and to document this in accordance with data protection regulations. This technology is provided by Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, website: https://www.consentmanager.de (hereinafter referred to as ‘Consent Manager Provider’).

When you visit our website, a connection is established to the servers of Consent Manager Provider in order to obtain your consent and other declarations regarding the use of cookies. Consent Manager Provider then stores a cookie in your browser to assign the consents you have given or their revocation to you. The data collected in this way is stored until you request us to delete it, delete the Consent Manager Provider cookie yourself or the purpose for data storage no longer applies. Mandatory legal retention obligations remain unaffected.

Consent Manager Provider is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 (1) (c) GDPR.

Contract for order processing


We have concluded a contract for order processing with Consent Manager Provider. This is a contract required by data protection law, which ensures that Consent Manager Provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

V. Analysis tools and advertising


Google Analytics


This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called ‘cookies’. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation


We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin


You can prevent cookies from being stored by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.

Widerspruch gegen Datenerfassung


Sie können die Erfassung Ihrer Daten durch Google Analytics verhindern, indem Sie auf folgenden Link klicken. Es wird ein Opt-Out-Cookie gesetzt, der die Erfassung Ihrer Daten bei zukünftigen Besuchen dieser Website verhindert: Erfassung von Daten durch Google Analytics für diese Website deaktivieren
Mehr Informationen zum Umgang mit Nutzerdaten bei Google Analytics finden Sie in der Datenschutzerklärung von Google:
https://support.google.com/analytics/answer/6004245?hl=de.

Auftragsverarbeitung


Wir haben mit Google einen Vertrag zur Auftragsverarbeitung abgeschlossen und setzen die strengen Vorgaben der deutschen Datenschutzbehörden bei der Nutzung von Google Analytics vollständig um.

Demografische Merkmale bei Google Analytics


Diese Website nutzt die Funktion „demografische Merkmale“ von Google Analytics. Dadurch können Berichte erstellt werden, die Aussagen zu Alter, Geschlecht und Interessen der Seitenbesucher enthalten.
Diese Daten stammen aus interessenbezogener Werbung von Google sowie aus Besucherdaten von Drittanbietern. Diese Daten können keiner bestimmten Person zugeordnet werden. Sie können diese Funktion jederzeit über die Anzeigeneinstellungen in Ihrem Google-Konto deaktivieren oder die Erfassung
Ihrer Daten durch Google Analytics wie im Punkt „Widerspruch gegen Datenerfassung“ dargestellt generell untersagen.

Speicherdauer


Bei Google gespeicherte Daten auf Nutzer- und Ereignisebene, die mit Cookies, Nutzerkennungen (z. B. User ID) oder Werbe-IDs (z. B. DoubleClick-Cookies, Android-Werbe-ID) verknüpft sind, werden nach 14 Monaten anonymisiert bzw. gelöscht. Details hierzu ersehen Sie unter folgendem Link: https://support.google.com/analytics/answer/7667196?hl=de

Matelso


Our website uses a service provided by Matelso GmbH, Stuttgart. When you call a number provided by Matelso on our behalf, information about the call is transferred to a web analytics service we use (e.g. Google Analytics). Matelso also reads cookies set by our analysis service or other parameters of the website you visit, such as referrer, document path, remote user agent. The relevant information is processed by Matelso in accordance with our instructions and stored on servers in the EU. For more information, please visit: https://www.matelso.de/privacy. You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

Matomo (formerly Piwik)


This website uses the open source web analysis service Matomo. Matomo uses so-called ‘cookies’. These are text files that are stored on your computer and enable an analysis of your use of the website. For this purpose, the information generated by the cookie about your use of this website is stored on our server. The IP address is anonymised before storage.

Matomo cookies remain on your device until you delete them.

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymous analysis of user behaviour in order to optimise both its website and its advertising. If consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

The information generated by the cookie about your use of this website will not be disclosed to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website.

If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this will also delete the Matomo opt-out cookie. The opt-out must be reactivated when you visit this website again.


VI. Contact form and email contact


Data transmitted via the contact form, including your contact details, will be stored in order to process your enquiry or to be available for follow-up questions. This data will not be passed on without your consent. The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. An informal notification by e-mail is sufficient for revocation. The legality of the data processing operations carried out until revocation remains unaffected by the revocation. Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to its storage or there is no longer any need for data storage. Mandatory legal provisions – in particular retention periods – remain unaffected. Alternatively, you can contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored. In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.

2. Legal basis for data processing


The legal basis for data processing is Art. 6 para. 1 lit. a GDPR if the user has given their consent. The legal basis for processing data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR.

3. Purpose of data processing


The processing of personal data from the input mask serves us solely for the purpose of processing the contact request. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage


The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the input mask of the contact form and data sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Right to object and right to erasure


The user has the right to revoke their consent to the processing of their personal data at any time. If the user contacts us by e-mail, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. You can revoke your consent in person, by e-mail or by telephone. In this case, all personal data stored in the course of contacting us will be deleted.

VII. Rights of the data subject


If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

1. Right of access


You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you may request the following information:

(1) the purposes for which the personal data is processed;

(2) the categories of personal data that are processed;

(3) the recipients or categories of recipients to whom the personal data concerning you has been or will be disclosed;

(4) the planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;

(5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

(6) the existence of a right to lodge a complaint with a supervisory authority;

(7) all available information on the origin of the data, if the personal data are not collected from the data subject;

(8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
You have the right to request information on whether personal data concerning you is being transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

2. Right to rectification


You have the right to obtain from the controller the rectification and/or completion of your personal data if the processed personal data concerning you is inaccurate or incomplete. The controller shall carry out the rectification without delay.

3. Right to restriction of processing


You may request the restriction of the processing of personal data concerning you under the following conditions:

(1) if you dispute the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

(2) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of the use of the personal data instead;

(3) the controller no longer needs the personal data for the purposes of the processing, but you require it for the establishment, exercise or defence of legal claims; or

(4) you have objected to processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override your grounds.
Where the processing of personal data concerning you has been restricted, such data may – apart from its storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to erasure


a) Obligation to erase

You may request that the controller erase personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay if one of the following reasons applies:

(1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.

(2) You withdraw your consent on which the processing was based in accordance with Art. 6(1)(a) or Art. 9(2)(a) GDPR, and there is no other legal basis for the processing.

(3) You object to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR.

(4) The personal data concerning you has been unlawfully processed.

(5) The erasure of personal data concerning you is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.

(6) The personal data concerning you was collected in relation to the services offered by the information society in accordance with Art. 8(1) GDPR.

b) Information to third parties
If the controller has made the personal data concerning you public and is obliged to delete it in accordance with Art. 17(1) GDPR, it shall take reasonable measures, including technical measures, taking into account the available technology and implementation costs, to inform data controllers who process the personal data that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data.

c) Exceptions

The right to erasure does not apply if the processing is necessary

(1) for exercising the right of freedom of expression and information;

(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of such processing, or

(5) for the establishment, exercise or defence of legal claims.

5. Right to be informed


If you have exercised your right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed by the controller about these recipients.

6. Right to data portability


You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where
(1) the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR, and
(2) the processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another controller, where technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object


You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data concerning you unless the controller can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes; this also applies to profiling insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. In connection with the use of information society services, you have the option, irrespective of Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

8. Right to revoke your declaration of consent under data protection law


You have the right to revoke your declaration of consent under data protection law at any time. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent prior to revocation.

9. Right to lodge a complaint with a supervisory authority


Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant of the progress and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.